Essentials for Case Management
Duration: 5 weeks
Learn essential skills to excel in your role as a case manager
PACE certification by the Commission for Case Managers (CCM): 5.0 CEUs
ASWB Certified for Social Workers: 5.0 CEs, General.
About Us

Advising. Advocacy. Transformation.
Phoenix Medical Management
At Phoenix, our mission is to be the solution for case management across the continuum. We strive to be the premier advisory firm offering utilization review, and denials/appeals prevention programs. What’s more, unlike other firms, Phoenix is dedicated exclusively to hospital case management. In other words, we are fully aware of the pervading case management problems within hospitals–and exist to provide strategic solutions.
Learning Objectives
Identify three ways Conditions of Participation affect daily case management practices. Explain the four parts of Medicare and coverage by each entity that affects patient care, placement and copays. Design improved standard daily work that extends case management beyond the acute setting, providing wholistic management of a patient even after they are discharged from the inpatient setting, to keep them from being readmitted.
Week 1: The History of Case Management
Week 2: Understanding the Case Management Role
Week 3: Screening and Assessment
Week 4: Review Daily Workflow and Transitions of Care
Week 5: Understanding Outcomes
Case Managers, Directors and Managers that oversee Case Management programs, and anyone who wishes to have a better understanding of the case management role and program.